Acceptance of terms
By accessing or using the Quill website or services, you agree to these terms. If you do not agree, do not use the website or services.
The service
Orbit operates AI employees for small professional services firms. Quill, the AI Paralegal for family law firms, is the first such product. These terms apply to all Orbit products. Each Orbit AI employee is designed to help with administrative and clerical work — including drafting communications, organizing documents, tracking deadlines, and supporting intake. Quill does not provide legal advice and is not a substitute for the judgment of a licensed attorney. All work product generated by Quill must be reviewed and approved by a licensed attorney before being relied upon.
Customer responsibilities
Customers are responsible for the accuracy of information they provide; for reviewing and approving work product before relying on it; for compliance with their professional and ethical obligations, including those imposed by their state bar; for safeguarding the credentials of users authorized to act on the customer’s behalf; and for the conduct of their authorized users.
Acceptable use
You may not use Quill to engage in unlawful conduct; to harass, harm, or impersonate others; to circumvent the human-in-the-loop architecture of the service; to use Quill for the unauthorized practice of law; or to attempt to extract, reverse engineer, or disrupt the service.
Intellectual property
We retain all rights to the Quill platform, software, models, and documentation. Customers retain ownership of their data. Customers grant us a limited license to process their data as necessary to operate the service.
Confidentiality
We treat customer data as confidential. Tenant-level isolation prevents data from being accessible across customers. Each customer signs a Data Processing Agreement governing the handling of personal information processed on their behalf.
Disclaimers
Quill is provided “as is.” We make no warranty that the service will be uninterrupted, error-free, or fit for any particular purpose. Outputs of Quill are drafts requiring attorney review and approval. We do not warrant the legal sufficiency of any draft. The customer’s licensed attorneys remain responsible for legal accuracy.
Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of or related to these terms or the service is limited to the fees paid by the customer in the trailing twelve months. We are not liable for indirect, incidental, consequential, special, or punitive damages.
Indemnification
Customer agrees to indemnify and hold us harmless from claims arising from customer’s use of the service, including claims arising from reliance on Quill output without proper attorney review.
Term and termination
These terms remain in effect during the term of the customer’s services agreement. We may suspend or terminate access for material breach, non-payment, or conduct that creates risk to the service or other customers.
Dispute resolution
Disputes will be resolved by binding arbitration in [PLACEHOLDER — jurisdiction to be set], except that either party may seek injunctive relief in a court of competent jurisdiction. The party initiating a claim must provide written notice and a thirty-day cure period before commencing arbitration.
Changes to these terms
We may update these terms from time to time. Material changes will be communicated to customers in advance.
Contact
Questions about these terms can be sent to contact@meetorbit.ai.